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We’re here to help. Whether you have a question about your order, need product support, or just want to learn more about SpecialtyToolWorks, don’t hesitate to get in touch with us.


📬 Contact Information

For the fastest service, please include your order number and relevant details when contacting us.


🕒 Customer Support Hours

  • Monday – Friday: 9:00 AM – 6:00 PM (GMT+8)

  • Saturday – Sunday: Closed
    Please allow up to 24–48 business hours for a response.


📦 Order & Shipping Inquiries

For questions related to orders, shipping, or delivery times, please check our Shipping Policy or include your tracking number when reaching out.


🛠 Product Questions

Need more information about a specific product? We’re happy to provide specifications, usage tips, and recommendations.


🤝 Wholesale & Partnerships

For business inquiries, bulk orders, or potential partnerships, please email us with the subject line “Business Inquiry”.


📣 Stay Connected

Follow us on social media for updates, new arrivals, and special offers. Links can be found in the website footer.


Need help right now? Drop us an email at contact@specialtytoolworks.com — we’re ready to assist.